Ryan J. Birr: President and Brokerage Principal
Ryan is responsible for aviation insurance management and the associated complex aviation risk management solutions for the Agency’s clientele. He was licensed in 1986 as a Private pilot and as an insurance agent in 1989. He holds a B.A. degree in Business Administration with a Minor in Risk Management, an A.S. in Business Aviation, and an A.A. in Business Management. He holds the Certified Aviation Insurance Professional designation and was awarded the CAIP GOLD designation of which there are less than 20 aviation insurance professionals in the world holding this certification. Ryan sold life and health insurance prior to going into aviation insurance, and has specialized in aviation insurance, including public entity aviation packages, since 1995.
Ryan is also a Commercial and Instrument rated pilot with Certified Flight Instructor, Certified Instrument Instructor, Certified Ground Instructor, and Certified Instrument Ground Instructor Ratings. He holds Single Engine Land, Sea, and Multi-Engine qualifications. He was awarded the FAA Gold-Seal Flight Instructor Certificate and Phase 10 of the FAA Pilot Proficiency Awards Program.
Ryan also spent 8 years as a City Councilor and held seats on the Washington County Coordination Committee and as a Commissioner on the Metro Area Communications Commission in the Portland Tri-County area. He has been President of his homeowners association, and a board or committee member for several aviation related associations and Airshows. Ryan was also past Chairman of his local School District’s Facilities Planning Commission.
Ryan is Married to Lori Birr and together they have five children. He enjoys family life, taking care of his yard, and running his business.
Lori A. Birr: General Manager and Accounting
Lori holds an A.A. Degree in Business Administration from Oregon State University. She is a Licensed Insurance Agent and Notary Public. Lori worked for a large accounting firm as an Accountant’s Assistant prior to her move into the aviation insurance business where for six more years, she was the bookkeeper at a large aviation insurance agency. While a bookkeeper, Lori became a licensed Insurance Agent and Notary Public and performed other duties including Continuing Education Manager, and Customer Service Representative.
Lori has expert knowledge of several major accounting programs and is adept at agency accounting, state licensing, aviation insurance management, and customer service. As Corporate Secretary of Northwest Insurance Group, Inc., she fully manages all the business and accounting activities of the agency. She also provides customer service and administrative support to both the commercial and personal aircraft departments.
Lori Birr is married to Ryan Birr and together they have five children. She enjoys many hobbies including gardening, and spending as much time as possible with family and friends.
Teri Branstitre: Personal Aircraft Insurance Producer & Customer Service, Agency / Brokerage Licensing and Compliance
Before coming to Northwest Insurance Group, Teri had over twenty years’ experience employed with a large health insurance carrier providing customer service management, electronic customer service (email and web), developing procedures and memorializing in text, intra-net management, and company compliance activities. Teri is a licensed insurance agent and manages all Northwest Insurance Group, Inc. personal aircraft business as well as licensing, continuing education filings, agency producer contracts, and human resources compliance issues. She is also a Notary Public. She ensures that all business and licensing governmental requirements are in compliance for the Brokerage. Teri received her Private Pilot license in 2012 and has been with us since 2005.
Teri devoted six years as a City Councilor, two years as Mayor and four years as Police Commissioner for her community; she chaired the City’s Budget Committee and is currently the chair for her local Public Library Board. She is married with two grown children and one granddaughter. She enjoys flying and many outdoor activities such as walking, biking, swimming, and gardening.
Leslie J. Birr: Municipal Airport Program Manager
Les holds a B.S. Degree in Management with a minor in HealthCare. He was first licensed as an insurance agent in 1996 and sold Life & Health Insurance prior to coming to Northwest Insurance Group, Inc.
Les spent twenty five years in Corporate Sales & Marketing with 3M Company (A Fortune 500 Company). During his sales career he was three times awarded the top sales person nationally. After his years in field sales, he spent three years as a Corporate Sales Trainer, three years as a European Marketing Manager, and three years as the Worldwide OEM Director. With two other well known medical companies, he spent another five years as International OEM Sales / Marketing and Government Accounts Manager.
With these major companies, Les traveled extensively in the U.S. and frequently overseas to secure business with other major medical companies and dealing with Presidents, corporate executives and engineering managers. Les has been involved in many activities including being President of a State Professional Organization; President of a Credit Union; and was a City Councilmen.
The skills that Les brings to Northwest Insurance Group are his ability to plan sales strategy, develop and implement marketing / communications plans, and most importantly, develop business to business sales with large & complex accounts. Les is a native of the Northwest with the exception of the fourteen years he moved around the U.S. and Europe. Les has been married for forty nine years with two grown children, Ryan and Rachel. Aviation has been part of his background because of the interest of his son Ryan.
Jami Gobel: Policy Processing and Quality Control
Since 2005 Jami has been responsible the extremely tedious task of reviewing every detail of every insurance policy that we receive from the insurance carriers for our customers. Each year, thousands of policies travel through our office and she reviews each one for accuracy of coverages, spelling, addresses, endorsements, registration numbers, names, etc. Nearly 50% of the policies we receive have errors in them and have to be corrected before we sign them and send them to insureds. She also prints and binds the policies and oversees the packaging and mailing of all outbound mail and receiving and distribution of all inbound mail in the office. Prior to her employment here, she spent nearly 20 years as a quality control manager for an electronics manufacturing company; her unusually high attention to detail is a substantial asset for Northwest Insurance Group.
Jami is married with two children. Their family likes camping and hunting while Jami stays home with a good book. She also enjoys many different kinds of crafting, and she loves flamingos and shopping.
Kristi Frawley: Customer Service Representative
Kristi is our newest team member. She arrived with an insurance license that she has had since 1999 and several years in customer service for a local American Family insurance agency.
Kristi is married and has two adult children, her youngest daughter joined the Air Force last year. Their family enjoys camping and riding quads in the Oregon Dunes. Kristi likes spending time with family and friends, planning events, attending concerts, crafts and watching sports. She also LOVES shoes!